Refunds and returns
Refunds:
Refunds are issued only under special circumstances. To obtain a refund, please include the invoice we sent out with your request. Once our customer support at JA Ascent LLC has processed the request, a full refund will be issued to the cardholder.
Telephone Support:
For further assistance or to unsubscribe, please call (+1 833-415-0936).
Email Support:
For any inquiries or support, please email us at [Email Address].
Shipping and Returns:
When placing an order, it will be shipped to the address designated by the purchaser, provided it complies with the shipping restrictions on shoprefineryco.com. All purchases are made under a shipment contract, and the risk of loss and title for items purchased passes to you upon delivery to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.
You may return or exchange a product or service purchased from this website within 30 days from the order date for a full refund of the purchase price, excluding shipping, handling, gift wrap, or other charges. To facilitate a return or exchange, please contact our customer service at (+1 833-415-0936), Monday-Friday 9-5pm EST, to obtain a Return Merchandise Authorization (RMA) number. Please note that certain jurisdictions may provide additional statutory rights. This policy does not limit your return or cancellation rights under local law.
Return Address:
JA Ascent LLC
ATTN: Returns Dept.
1714 Willard Way
Severn, MD 21144
Refunds are issued only under special circumstances. To obtain a refund, please include the invoice we sent out with your request. Once our customer support at JA Ascent LLC has processed the request, a full refund will be issued to the cardholder.
Telephone Support:
For further assistance or to unsubscribe, please call (+1 833-415-0936).
Email Support:
For any inquiries or support, please email us at [Email Address].
Shipping and Returns:
When placing an order, it will be shipped to the address designated by the purchaser, provided it complies with the shipping restrictions on shoprefineryco.com. All purchases are made under a shipment contract, and the risk of loss and title for items purchased passes to you upon delivery to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.
You may return or exchange a product or service purchased from this website within 30 days from the order date for a full refund of the purchase price, excluding shipping, handling, gift wrap, or other charges. To facilitate a return or exchange, please contact our customer service at (+1 833-415-0936), Monday-Friday 9-5pm EST, to obtain a Return Merchandise Authorization (RMA) number. Please note that certain jurisdictions may provide additional statutory rights. This policy does not limit your return or cancellation rights under local law.
Return Address:
JA Ascent LLC
ATTN: Returns Dept.
1714 Willard Way
Severn, MD 21144